Ditum Group offers a full range of ITIL® and PRINCE2® training courses. We are happy to be the #1 accredited training organization in Kazakhstan and Central Asia.
We run hands-on workshops based on best practices.
Many organizations have implemented ITIL® and are looking for solutions to become more Agile and Lean. We also see DevOps evolving rapidly. Many TSM teams are not ready for this. If you want to explore with your teams how to move from the current way ITSM works to more Agile and Lean, then this simulation is for you.
PRINCE2® Foundation (PRojects IN Controlled Environments) is a structured Project Management method. This course includes basic terms and concepts in project management.
Prince2® Practitioner is the second step after the Foundation level. This course is designed for practitioners in project management. To pass this exam successfully, you need to be able to apply knowledge in certain scenarios.
ITIL® is the best practice in IT Service Management. This course focuses on getting started with ITIL® Version 4. It is essential for all other ITIL® 4 Managing Professional courses.
ITIL® 4 Specialist: Create, Deliver and Support provides a holistic view of all service delivery activities, from idea to reality, from demand to value, from design, build and test to management and support. The book and related curriculum provide a wide range of practical knowledge and guidance in a holistic manner.
ITIL® 4 Specialist: Drive Stakeholder Value provides guidance for establishing, maintaining and developing effective service relationships. This module incorporates the behavior of the organization in the role of service provider and consumer, supporting effective interaction and communication by building a customer journey.
ITIL 4 Specialist: High-velocity IT is for IT and service management practitioners who work in organizations using Lean, Agile, Resilient and Continuous approaches to help them become more digital. These professionals are familiar with traditional concepts and practices and now want to contribute to an environment that demands more from digital technology.
ITIL® 4 Strategist: Direct, Plan and Improve focuses on core competencies that managers and line employees must develop and apply throughout their service management careers. Readers will find ideas and methods they can use to become better leaders and individuals, and on which they can draw in the future.
The Business Relationship Management (BRM) course introduces BRM as an opportunity, role and discipline. This course is designed to facilitate an understanding of the basics of BRM and is open to anyone (at any level and in any role) wishing to learn more about interacting and / or how to succeed in the Business Relationship Management profession and create value for the Organization.
The course is structured to attract the attention of those considering one, two, or all three of the most effective approaches in Agile, PRINCE2 and ITIL. Some modules are devoted to the practical use of approaches, and some are a summary of the theory. Each theoretical module provides a simple starting point for obtaining detailed information about a particular approach and provides an overview of the key elements of the approach.
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Certified courses prepare for exams. Some courses above the Foundations level require compulsory courses from accredited organizations.
Yes, according to Axelos (UK company, ITIL® and PRINCE2® owner) regulations, not only organizations, but every trainer and training materials must be accredited. Accreditation is issued through a single examination institute Peoplecert.
Yes. Our company is an accredited organization. We are regularly audited by Peoplecert. We also have the right to teach and proctor the exams (paper exams) or sell exam vouchers (online) through the peoplecert.org
At the same time, unfortunately, there are many illegal training centers trying to teach the best ITIL® practices. They not only break the rules, but also distort knowledge and do not issue international certificates.
Yes, our certified courses are published on Fox-learn.com. ALL ITIL® and Prince2® courses in English and ITIL® 4 Foundation in Russian are currently available.
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